Cisco 640-461: CCNA Voice – ICOMM v8.0 – Cisco Voice and Unified Communications Administration

$599.00

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification validates that the IT professional has the required skill set for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts.

Note: Certification for this exam has been retired by Cisco. It continues to serve as a valuable resource for users looking to obtain an understanding of VoIP technology and in working with legacy voice systems.

Common Career Paths

Individuals earning the Cisco CCNA Security Certification often work in the following type of positions.

Course Modules & Videos

The Cisco 640-461: CCNA Voice – ICOMM v8.0 – Cisco Voice and Unified Communications Administration course is organized into the following modules. Click a module title to view the video list contained in each section.

Module 1: Introduction

  • Intro Part 1
  • Intro Part 2
  • Intro Part 3
  • Intro Part 4
  • Intro Part 5
  • Intro Part 6
  • Intro Part 7

Module 2: Telephony

  • Telephony Part 1
  • Telephony Part 2
  • Telephony Part 3
  • Telephony Part 4

Module 3: Basic Call Routing

  • Basic Call Routing Part 1
  • Basic Call Routing Part 2
  • Basic Call Routing Part 3

Module 4: VOIP Call Routing

  • VOIP Call Routing Part 1
  • VOIP Call Routing Part 1
  • VOIP Call Routing Part 2
  • VOIP Call Routing Part 3
  • VOIP Call Routing Part 4
  • VOIP Call Routing Part 5

Module 5: CUCME Call Routing Basics

  • CUCME Call Routing Basics Part 1
  • CUCME Call Routing Basics Part 2
  • CUCME Call Routing Basics Part 3
  • CUCME Call Routing Basics Part 4
  • CUCME Call Routing Basics Part 5
  • CUCME Call Routing Basics Part 6
  • CUCME Call Routing Basics Part 7
  • CUCME Call Routing Basics Part 8
  • CUCME Call Routing Basics Part 9
  • CUCME Call Routing Basics Part 10
  • CUCME Call Routing Basics Part 11

Module 6: Preparing Network For Voice

  • Preparing Network For Voice Part 1
  • Preparing Network For Voice Part 2
  • Preparing Network For Voice Part 3
  • Preparing Network For Voice Part 4
  • Preparing Network For Voice Part 5
  • Preparing Network For Voice Part 6

Module 7: IP Phone Behavior

  • IP Phone Behavior

Module 8: CUCME Administration Basics

  • CUCME Administration Basics Part 1
  • CUCME Administration Basics Part 2
  • CUCME Administration Basics Part 3
  • CUCME Administration Basics Part 4

Module 9: CUCME StandUp

  • CUCME Stand Up Part 1
  • CUCME Stand Up Part 2
  • CUCME Stand Up Part 3
  • CUCME Stand Up Part 4
  • CUCME Stand Up Part 5

Module 10: CUCME StandUp Part 2

  • CUCME Stand Up2 Part 1
  • CUCME Stand Up2 Part 2

Module 11: CUCME StandUp CUCME

  • CUCME Stand Up CUCME Part 1
  • CUCME Stand Up CUCME Part 2
  • CUCME Stand Up CUCME Part 3

Module 12: End Users and End User Interfaces

  • End Users And End User Interfaces Part 1
  • End Users And End User Interfaces Part 2
  • End Users And End User Interfaces Part 3

Module 13: Endpoint Implementation

  • Endpoint Implementation Part 1
  • Endpoint Implementation Part 2
  • Endpoint Implementation Part 3
  • Endpoint Implementation Part 4

Module 14: Call Coverage

  • Call Coverage Part 1
  • Call Coverage Part 2
  • Call Coverage Part 3
  • Call Coverage Part 4
  • Call Coverage Part 5
  • Call Coverage Part 6
  • Call Coverage Part 7
  • Call Coverage Part 8
  • Call Coverage Part 9
  • Call Coverage Part 10

Module 15: Calling Restrictions and Routing

  • Calling Restrictions And Routing Part 1
  • Calling Restrictions And Routing Part 2
  • Calling Restrictions And Routing Part 3
  • Calling Restrictions And Routing Part 4
  • Calling Restrictions And Routing Part 5
  • Calling Restrictions And Routing Part 6

Module 16: CUCME Advance Call Coverage

  • CUCME Advance Call Coverage Part 1
  • CUCME Advance Call Coverage Part 2

Module 17: Implementing Unity Connection

  • Implementing Unity Connection Part 1
  • Implementing Unity Connection Part 2
  • Implementing Unity Connection Part 3
  • Implementing Unity Connection Part 4
  • Implementing Unity Connection Part 5
  • Implementing Unity Connection Part 6
  • Implementing Unity Connection Part 7
  • Implementing Unity Connection Part 8
  • Outro

Instructor led lectures

All ITNO Courses replicate a live class experience with an instructor on screen delivering the course’s theories and concepts.

These lectures are pre-recorded and available to the user 24/7. They can be repeated, rewound, fast forwarded.

Visual Demonstrations, Educational Games & Flashcards

ITNO recognizes that all students do not learn alike and different delivery mediums are needed in order to achieve success for a large student base. With that in mind, we delivery our content in a variety of different ways to ensure that students stay engaged and productive throughout their courses.

Mobile Optimization & Progress Tracking

Our courses are optimized for all mobile devices allowing students to learn on the go whenever they have free time. Students can access their courses from anywhere and their progress is completely tracked and recorded.

Practice Quizzes and Exams

ITNO Online’s custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. Students will have practice quizzes after each module to ensure you are confident on the topic you are learning.

World Class Learning Management System

ITNO provides the next generation learning management system (LMS). An experience that combines the feature set of traditional Learning Management Systems with advanced functionality designed to make learning management easy and online learning engaging from the user’s perspective.